Policy / Disclaimer

Privacy Statement

Any and all the information collected on this site will be kept strictly confidential and will not be sold, reused, rented, disclosed, or loaned! Any information you give us will be held with the utmost care and will not be used in ways that you have not consented to. If you have any questions, please feel free to call or email us.

Conditions of Sales

Allowance of returns on NEW parts will be handled on a case by case basis and if accepted will be subjected to a 25% restocking fee.  We are not responsible for wrong ordered items and we offer no returns or refund to our customers. All sales on USED items are final; no returns will be accepted, except in the case of defective items.

Drivehard Warranty

All items sold by Drivehard are authentic manufacture parts (purchase direct or through suppliers) .

Some items available for sale through Drivehard may not be legal for street use; it is the customer’s responsibility to insure that any component(s) he/she installs on their vehicle complies with the legislation in their area.

Due to the fact that the modifiy items sold by Drivehard were intended for use in their origin countries (Euro, Japan), some components such as ECU’s, distributors, and sensors may not work with the North American counterparts, it is the responsibility of the customer to research and confirm that the component he/she is purchasing will work for their application. Drivehard can not be held responsible if the component(s) sold does not work due to this.

 
Conditions of craftman Warranty

all engines swap purchased from Drivehard must be installed by a licensed mechanic in order to maintain warranty status. Proof of installation in the form of a work order/invoice showing that the job was performed by a licensed mechanic and that the engine was defective upon installation is required upon any warranty claim. Engines purchased from Drivehard must have a new timing belt and water pump installed by a licensed mechanic and proof of the installation of these parts must be supplied in order to retain warranty status. Engine failure that is the result of improper installation, disregard of installation of new timing belt and water pump, improper engine management, or improper use is not covered, which is up to the discretion of Drivehard.

 Warranty Claim Policy

The customer must cover the initial cost of shipping the defective items back to Drivehard's warehouse, upon receiving the defective parts, Drivehard employees will inspect the item to verify the claims and upon confirmation will ship a replacement item if the item is confirmed defective.

Drivehard will not stand for fraudulent warranty claims. All items sold by Drivehard are marked before shipping in a discreet manner. Any item that is returned that does not have our original markings will not be accepted and will be returned to sender at their expense and fraudulent charges will be ensued.